Water System Failure Analysis & Root-Cause Consulting
Independent diagnosis of corrosion, scaling, fouling, and mechanical failures in cooling, boiler, and process water systems. We identify the actual failure mechanism — not the nearest convenient explanation — and trace it back to the water chemistry, operating, or design decision that caused it.
Request a failure investigationReading the Metal, Not Guessing at It
Every tube leak, exchanger fouling event, or boiler tube rupture leaves physical evidence that points to a specific mechanism if it is examined correctly. Pitting corrosion produces localised, often hemispherical cavities under deposits, chloride pockets, or halide-induced passive-film breakdown, and typically indicates a stagnant zone, an oxygen concentration cell, or an aggressive anion concentrating at a deposit-metal interface. Microbiologically influenced corrosion (MIC) produces tubercles or characteristic pitting morphology tied to sulphate-reducing or iron-oxidising bacteria colonies and is routinely mistaken for generic pitting until a metallurgist or corrosion specialist examines the deposit biology. Under-deposit corrosion develops beneath scale, sludge, or corrosion product that shields the metal surface, creating a differential aeration or concentration cell that accelerates localised attack far faster than the bulk-water corrosion rate would predict. Galvanic corrosion appears at dissimilar-metal junctions — brass fittings on steel piping, or admiralty tubes in a carbon-steel channel head — driven by the electrochemical potential difference between the two alloys. Erosion-corrosion shows directional, often horseshoe-shaped wear patterns at flow disturbances: tube inlets, elbows, and orifice edges, where high local velocity strips the protective film faster than it can reform.
Scaling and fouling failures follow a parallel logic. Calcium carbonate, calcium phosphate, and silica scale deposit where local temperature and concentration exceed the solubility product at the heat-transfer surface — typically the hottest film-side location in a cooling system or the highest-flux zone in a boiler. The result is insulating deposit that drives up metal temperature, which in boilers can trigger short-term overheat failures (bulging, thinning, and eventual rupture) at temperatures the bulk steam conditions would never explain. Biological fouling — algae, biofilm, and macrofouling from bivalves or debris in once-through and seawater systems — restricts flow, creates the low-velocity zones where under-deposit corrosion and MIC take hold, and can precipitate a cascading failure sequence that looks, on the surface, like a single random tube leak.
Diagnosing which mechanism is actually responsible requires more than a visual inspection. Our investigations combine deposit and corrosion-product analysis (SEM/EDS, XRD, ion chromatography where warranted) with metallurgical examination of failed sections, a review of operating history — chemistry logs, excursion records, cleaning and lay-up practices — and a structured root-cause analysis methodology that separates the immediate mechanism from the underlying programmatic cause. A tube may fail from chloride pitting, but the root cause is frequently a makeup water change, a lay-up procedure that was skipped, or a biocide program that lost efficacy months earlier. Naming the mechanism without identifying that upstream cause guarantees a repeat failure.
The output is a defensible, evidence-based report: failure mode, contributing factors, and a corrective action plan ranked by what actually prevents recurrence versus what merely treats the symptom. Where a failure has commercial or legal consequences — warranty disputes, contractor liability, insurance claims — the same methodology supports expert reporting and testimony.
Failure Types We Investigate
Heat Exchanger & Condenser Tube Failures
Pitting, MIC, under-deposit attack, and erosion-corrosion in shell-and-tube and plate exchangers.
Boiler Tube Ruptures
Overheat, hydrogen damage, and caustic gouging linked to scale, deposition, and feedwater chemistry excursions.
Cooling System Corrosion & Scaling
Galvanic attack, deposit-driven pitting, and scale-related capacity loss in recirculating and once-through loops.
Warranty, Insurance & Liability Disputes
Independent, defensible root-cause findings where a failure has contractual or legal consequences.
Failure Analysis Advisory Worldwide
Saudi Arabia
Tube and exchanger failure investigation for Jubail, Yanbu, and Ras Al-Khair refining and petrochemical complexes.
United States
Root-cause analysis for cooling, boiler, and process water failures across US industrial and power sites.
India
Failure diagnosis for thermal power, refining, and steel-sector systems facing hard, high-alkalinity source water.
Brazil
Corrosion and fouling investigation for refining, pulp & paper, and sugarcane/ethanol processing systems.
Questions Engineers Ask Us
How do you tell pitting corrosion apart from MIC?
Morphology gives a first indication — MIC often produces tubercles with a distinctive layered deposit structure — but a confident distinction requires examining the deposit for characteristic biology (sulphate-reducing or iron-related bacteria signatures) alongside standard corrosion-product analysis. We do not label a failure MIC on visual inspection alone.
Can you investigate a failure that already happened months ago?
Yes, provided failed components, deposit samples, or documented operating history are still available. Retrospective investigations rely more heavily on metallurgical and deposit analysis plus chemistry-log review since the live system state has moved on.
Do you provide findings suitable for a warranty or insurance claim?
Yes. Our root-cause reports are written to an evidentiary standard — documented methodology, findings, and conclusions — and the same investigators can support expert testimony where a dispute proceeds further.
Get an Independent Root-Cause Investigation
Metallurgical and water-chemistry expertise applied to your specific failure — no product agenda, worldwide.
Contact IWA